by Charlie Helps FRSA | Aug 12, 2026 | Articles, Corporate Governance, Governance, Insight
An NHS trust recently discovered that a performance figure submitted to NHS England was wrong. Oxford Health NHS Foundation Trust had reported that 36.1 per cent of urgent community response referrals were seen within two hours. The correct figure was 94 per cent....
by Charlie Helps FRSA | Aug 10, 2026 | Articles, Corporate Governance, Governance, Insight
When words cease to distinguish, they begin to conceal There are three words I have learnt to distrust in a boardroom. Governance. Assurance. Risk. Not because they are wrong. Quite the opposite. Each describes something important. The trouble is that we have used...
by Charlie Helps FRSA | Aug 24, 2021 | Insight
Integrated Care System The Integrated Care System (ICS) topic has had much airtime recently, and yet, there are still no clear answers. To date, the non-statutory Sustainability and Transformation Partnerships (STPs) have had to operate on initiative and imagination...
by Charlie Helps FRSA | Jan 21, 2018 | Articles, Consulting and Advisory, Insight, Leadership
With corporate failures prominent in the headlines, the words “corporate governance” have entered the mainstream media. The expression “failure of corporate governance” has become commonplace, and the names of culprit companies and directors have become all too...
by Charlie Helps FRSA | Dec 21, 2017 | Articles, Innovation, Insight, Inspiration, Leadership, Motivation, Nancy Kline, Thinking Environment™, Time to Think™
“Everything we do begins with thinking. If our thinking is good, our decisions are good, our actions are good, our outcomes are good.” Nancy Kline, Time To Think The quality of everything we do depends on the quality of the thinking we do first. The...
by Charlie Helps FRSA | Dec 4, 2017 | Articles, Guest Author, Insight, Inspiration, Leadership, Motivation
Leading a team that does not share a physical space with you can be tough. How do you impart values, standards, and behaviours to people who are on the other side of the world? How do you get different team members to bond and collaborate with each other when they...
