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Numbers Matter. Words Matter. People Are Neither.

by Charlie Helps FRSA | Aug 12, 2026 | Articles, Corporate Governance, Governance, Insight

An NHS trust recently discovered that a performance figure submitted to NHS England was wrong. Oxford Health NHS Foundation Trust had reported that 36.1 per cent of urgent community response referrals were seen within two hours. The correct figure was 94 per cent....

Words Matter: Governance, Assurance and Risk

by Charlie Helps FRSA | Aug 10, 2026 | Articles, Corporate Governance, Governance, Insight

When words cease to distinguish, they begin to conceal There are three words I have learnt to distrust in a boardroom. Governance. Assurance. Risk. Not because they are wrong. Quite the opposite. Each describes something important. The trouble is that we have used...

Recent Posts

  • Numbers Matter. Words Matter. People Are Neither.
  • Words Matter: Governance, Assurance and Risk
  • Succeed with Strategies for Value Creation and Preservation
  • Non-executive Director Independence – NHS Foundation Trust Boards
  • NHS Improvement and Assessment Framework 2025-26 – Analysis and Implications

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  • Numbers Matter. Words Matter. People Are Neither. 12 August 2026
  • Words Matter: Governance, Assurance and Risk 9 August 2026
  • Succeed with Strategies for Value Creation and Preservation 1 June 2026
  • Non-executive Director Independence – NHS Foundation Trust Boards 3 February 2026

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